ABOUT POLLEN

Building the operating system for controlled recovery.

Pollen turns excess inventory from a write-off into recovered value, through one governed system. Eight years of recovery operations across Southeast Asia, now run by AI.

OUR STORY

We started in the warehouse

Pollen began in 2018 running excess recovery operations for FMCG brands across Southeast Asia: collections, buyer outreach, offer management, pricing and logistics. The unglamorous work of moving aging stock without damaging the brand.

Eight years and 100+ brands later, we had something no one else did: a deep, first-party record of what excess actually recovers for, who buys it, and how fast value decays. We turned that operating experience and data into Lily AI, the controlled recovery platform.

Today, Pollen is building the layer between a brand's inventory and every recovery channel, so recovery is a controlled, governed decision instead of a write-off.

Timeline

• 2026: Lily AI The operating system for controlled recovery goes live.
• 2018-25: The data moat 100+ brands, 1,000+ buyers, 1B+ recovery signals captured
• 2018: Recovery Operations Began running excess recovery for FMCG brands across SEA.

BY THE NUMBERS

• 100+ FMCG BRANDS SERVED
• 8+ Years of recovery operations
• 1000+ Verified bUYERS
• 1B+ Recovery signals (PSI)

Our founders

Meet the individuals who started Pollen and who continue to guide the team towards achieving our shared vision

David Ng

Cofounder & CEO

Liyana Sulaiman

Cofounder & CPTO

Our mission

By creating a holistic, AI-powered, end-to-end solution for both sellers and buyers of excess inventory, we aim to achieve one thing: a zero-waste world.

Championing sustainability

By making it easier for brands to manage excess inventory (and for buyers to secure bulk stock), Pollen helps reduce the amount of usable products in landfills.

Empower teams with AI

PollenOS' AI assistants enable brands to quickly and efficiently predict demand and pricing for excess inventory, and plan accordingly for maximum cost recovery.

Our values

We at Pollen like to keep things simple - whether it's our PollenOS or our values: E.T.C.

Empathy

More than pretty words and rationalizations, we believe in connecting with others to fully understand their motivations, concerns, thoughts, and feelings.

In this way, whenever we speak or take action, we do so with complete alignment of values and visions.

Transparency

When one succeeds, all succeed. At Pollen, we don’t hide behind titles, paperwork, or invisible lines between teams and departments.

As a team, we openly share ideas and news as they happen in order to ensure any decisions made are as informed as possible.

Curiosity

We don’t believe that the world is static, that what has always worked until now will continue to work in the future.

We continuously learn, innovate, experiment, explore, and take educated risks in order to act on possibilities for the betterment of the world.